Contact
Reach the desk.
We answer email. The addresses below route to the right person for the kind of message you're sending. A Discord community will open at public beta — that address will land on this page when it does.
By address
| Topic | Address | What to say |
|---|---|---|
| General | hello@hashmark.football | Questions about the product, the company, anything that doesn’t fit the other addresses. |
| Press | press@hashmark.football | Outlet inquiries, founder interviews, brand-asset requests. 24-hour acknowledgment. |
| Support | support@hashmark.football | Bug reports, billing questions, account issues. Once the product ships, this is the address that opens a ticket. |
| Security | security@hashmark.football | Vulnerability disclosure. 48-hour acknowledgment. Responsible disclosure expected. |
| Studio tier | studio@hashmark.football | Federation operators, content creators, broadcast networks. White-glove integration conversations start here. |
The studio
Hashmark is built by VaultSpark Studios LLC. The studio is small. Email reaches the founder directly during the build phase; that will change as the team grows, and we will say so on this page when it does.
The mailing list
For build-phase updates and beta-access announcements, the early-access form on the homepage is the right channel. We do not send promotional email. The list exists to notify subscribers when founder-playable and public beta open.